A: All courses are available 24/7 and are completed 100% online. Upon completion certificate will be available for self-printing and another certificate will be emailed to you for your records.
Q: How many times can I log in and out?
A: As many times as you want.
Q: Is the entire course done online?
A: Yes, the entire course is done 100% online.
Q: How long do I have to complete my courses?
A: 90 days. If you need more time, just let us know, and we will extend the time free of charge.
Q: Do you offer a satisfaction guarantee?
A: Yes, we stand behind all of our products and programs. All courses come with a Satisfaction Guarantee. If you are not completely satisfied with our courses, we will be happy to refund the entire costs of your course, less an $18.00 administrative fee. You must submit your request within 10 days of registering and before attempting the final exam.
Q: Are there tests that I need to pass?
A: Yes, some of our programs have an exam that you must pass. Generally our mini-courses do not have exams.
Q: What if I fail the final exam?
A: If you do not pass the final exam, you will have another attempt at passing without any extra charge. We will give you access to the course again at no extra charge so you can review the material again before retesting.
Q: Can I sign up online?
A: Yes, you can sign up 100% online using our secure registration form. All of our programs are taken 100% online. You do not need to make an appointment, visit an office, or make a phone call to register for a class. Select your class and click on the Enroll Here button to begin.
Q: How long is the course?
A: It depends on which course you sign up for. Our courses range from 1 hour to 20 hours. Each course requires that you spend a minimum amount of time. Please check the time details for your course to determine how long it is. You do not, however, need to accrue those hours in one sitting. Once registered, you may start and stop the course at your convenience.
Q: When will I receive my certificate?
A: Upon completion, your certificate will be available for self-print instantly. We will also email another certificate to you for your records.
Q: How do you know where to send my certificate?
A: During registration, we will ask for your email address as well as your mailing address.
Q: What forms of payment do you accept?
A: We accept secure online payments using Visa, MasterCard and Discover. This includes debit cards, credit cards, and pre-paid cards displaying Visa, MasterCard, or Discover logo. We also will accept a money order.
Q: Can I mail in a money order?
A: Yes, if you want to mail in a money order contact us, and we will give you the necessary information of where to mail it. Once we receive your payment, we will notify you.
Q: Is the information I submit through this website secure?
A: Yes, Employee Solutions is committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information. Please refer to our Enrollment Policies for more information.
